CRM Specialist

Chanel Manager | CRM & CX | Torre Diana, CDMX En Publicis Groupe México , we are looking for talent that wants to take omnichannel communication to the next level, combining creativity, data and technology to generate relevant experiences. About the role You will be responsible for designing, implementing and optimizing campaigns and journeys of communication through Adobe's ecosystem platforms, directly impacting the customer experience. Main responsibilities Implement campaigns and journeys across multiple channels, leveraging Adobe's suite of tools, including Campaign, Workfront, and Analytics; Collaborate with cross-functional teams to develop and execute comprehensive marketing strategies; Develop and maintain relationships with key stakeholders, including clients and internal partners; Stay up-to-date on industry trends and best practices in CRM and CX; Provide expert-level guidance and support to colleagues on CRM-related matters; Analyze campaign performance data and provide actionable insights for future optimization; Ensure all work is done in accordance with Publicis Groupe's policies and procedures. Benefits Competitive salary and benefits package, including health insurance, retirement plan, and paid time off; Opportunities for professional growth and development through training and mentorship programs; Collaborative and dynamic work environment with a diverse team of professionals; Access to cutting-edge technology and tools; Flexible working hours and remote work options.