Serasa Experian
10 months ago
Implementation and Onboarding Specialist
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- Serasa Experian
- Location
- Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
- Posted
- 10 months ago
Job description
Job Description
- Conduct the entire onboarding process of clients, seeking speed and quality in deliveries;
- Mapped client needs and worked alongside the Products team to develop new solutions;
- Served as a reference point for initial doubts, ensuring a positive experience;
- Worked in partnership with internal areas (Commercial, Products, Support) to resolve pending issues and align expectations;
- Monitored onboarding success indicators and proposed continuous improvements;
- Served as a consultative and strategic partner, understanding client needs and identifying growth opportunities;
- Proposed the best options and best practices for using APIs and/or White Label Mova to the client.
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.