LEVELUP HIRE SRL
8 months ago
ERP Service Team Manager - Bucharest (Founding Role)
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Company information
- Company
- LEVELUP HIRE SRL
- Location
- Bucuresti Romania
- Posted
- 8 months ago
Job description
Ideal Candidate
Experience & Leadership
- Experience in people leadership, service delivery management, or team leadership roles
- Proven ability to build or scale teams in IT or shared services environments
- Comfortable operating within complex, international organisations
- Good understanding of ERP environments (SAP and/or Microsoft Dynamics)
- Experience with AMS, IT service delivery, or shared services models is a strong plus
- Hands-on ERP expertise or certification is welcome but not essential
- Fluent English (required)
- Business-level French (important due to stakeholder interaction)
- People-focused, pragmatic, and collaborative
- Comfortable with ambiguity and building structure from the ground up
- Service-oriented mindset with a focus on ownership and communication
Job Description
Equans is expanding its Global ERP Shared Line of Service (SLS) and is establishing a new delivery presence in Romania.
We are hiring an ERP Service Team Manager who will be one of the first key hires in Romania, responsible for building and leading the local Level 2 Application Management Services (AMS) team and supporting the transition and stabilisation of ERP services.
This role combines people leadership, team build-up, and service delivery oversight within a large, international ERP environment.
Why this role stands out
Team Build-Up & Leadership
We are hiring an ERP Service Team Manager who will be one of the first key hires in Romania, responsible for building and leading the local Level 2 Application Management Services (AMS) team and supporting the transition and stabilisation of ERP services.
This role combines people leadership, team build-up, and service delivery oversight within a large, international ERP environment.
Why this role stands out
- Founding role in Romania within Equans’ Global ERP organisation
- Opportunity to build and scale a local ERP AMS team (~16 roles)
- High involvement in hiring, onboarding, and team development
- Exposure to SAP and Microsoft Dynamics platforms at enterprise scale
- Close collaboration with global teams across Europe, LATAM, and North America
- Strong visibility within a growing global ERP services organisation
Team Build-Up & Leadership
- Lead the hiring, onboarding, and development of the Romania-based ERP AMS team
- Establish a collaborative, service-oriented team culture aligned with Equans values
- Support team engagement, performance, and retention
- Support service transition activities into the Romania delivery hub
- Ensure effective knowledge transfer, documentation, and service continuity
- Contribute to stabilising services during and after transition
- Oversee Level 2 AMS service delivery across SAP and Microsoft Dynamics domains
- Monitor SLAs, operational KPIs, and service quality
- Ensure alignment with ITIL principles and global SLS ERP governance
- Act as a key point of contact between the Romania team and global ERP stakeholders
- Collaborate closely with teams in France, India, and other locations
- Communicate clearly across cultures, languages, and seniority levels
About the Company
Equans is a global leader in energy, digital, and industrial services, operating at the intersection of engineering, IT, and sustainability. The company delivers large-scale, mission-critical solutions that keep cities running, industries operating, and businesses secure.
With ~€19.2B in annual revenue, 90,000 employees, and hundreds of thousands of projects delivered worldwide, Equans combines the scale of a global enterprise with strong local teams and real technical ownership.
Required skills
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