ERP Financial Consultant

ERP Financial Consultant

Department: Enterprise Systems Group

Billable Hours Goal: 80% of worked hours

Position Type: Full Time

Travel Required: Yes as needed

JOB SUMMARY:

As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

REPORTS TO: ERP Lead Consultant

DIRECT REPORTS: None

ESSENTIAL FUNCTIONS:

· Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training

· Communicate with the customer to determine needs, and contribute solution design as well as overall business strategy

· Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state

· Assist with project issues, help to coordinate activities and schedules with both clients and internal team members to resolve in an effective and timely manner

· Assist with generating quote specifications and proposal generation

· Ability to adhere to project timelines and meet Service Level Agreement goals

· Provide support for clients in a help desk capacity and assist in troubleshooting application questions

· Provide on-site training and consulting for clients if necessary

ADDITIONAL RESPONSIBILITIES:

· Maintain daily timesheet and expense report entries and submit them accurately and timely

· Other duties as required