Entry Level Support Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, acquire new skills, and collaborate on innovative projects. As an Entry Level Support Engineer, you will be responsible for providing top-notch technical support to our customers through various communication channels. This includes troubleshooting, resolving issues, and escalating complex problems to senior engineers. You'll also have the opportunity to work with cutting-edge technologies, develop your problem-solving skills, and contribute to process improvements. If you're passionate about technology, enjoy working in a fast-paced environment, and are eager to learn from experienced professionals, we'd love to hear from you! Our ideal candidate is a team player who thrives in a dynamic atmosphere, is comfortable with ambiguity, and can adapt quickly to changing priorities.