DRiV Incorporated
7 months ago
Quality Engineer - Customer Service
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Company information
- Company
- DRiV Incorporated
- Location
- Brasil, Sudeste, Estado de São Paulo, Cotia Brazil
- Posted
- 7 months ago
Job description
Objective of the Job: Responsible for managing complaints, leading root cause investigations of customer complaints, coordinating containment and ensuring effective corrective actions, ensuring customer satisfaction and product conformity. Main Responsibilities: Manage customer complaints, ensuring responses within OEM-defined deadlines and following automotive standards. Perform OE and AM warranty management, including technical analysis, triage, reports, and support...
Required skills
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