Engagement Associate

As an Engagement Associate in the local Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry. Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of The Executive Centre for all of our in-house and external clients. You will have strong customer service instincts, an eye for detail and a tendency to always go the extra mile for our clients. Job Requirements: A minimum of two years customer-facing experience; Excellent communication and interpersonal skills; Ability to work effectively in a fast-paced environment; Strong problem-solving skills; Ability to maintain confidentiality and handle sensitive information with discretion; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); Familiarity with CRM software is an asset. Benefits: Competitive salary and benefits package; Opportunities for professional growth and development; Collaborative and dynamic work environment.