AccorHotel
11 months ago
EN - Front Office Manager
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- AccorHotel
- Location
- New Zealand New Zealand
- Posted
- 11 months ago
Job description
What you’ll be doing:
Oversee all front office and reservation operations, ensuring smooth and efficient service delivery.
Be responsible for leading, and inspiring the front office and reservation teams to deliver exceptional guest service.
Ensure your teams receive regular training and upskilling.
Oversee and manage check-in/check-out procedures with a focus on maximizing occupancy and revenue.
Handle guest feedback promptly and professionally, turning challenges into opportunities.
Collaborate with other hotel departments to enhance the overall guest experience.
Maintain and implement both Novotel & Ibis brand standards, ensuring excellence in every interaction.
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.