Employee for our Dutch customer service at the headquarters in Treppendorf (m/f/d)

Who we are About us Founded in 1954, Thomann is today the largest distributor of instruments and music equipment in the world and one of the largest e-commerce companies in Germany. The webshop thomann.de is at the center of our thoughts and actions. Whether you are a beginner or an internationally acclaimed musician, our more than 1800 employees from over 30 nations aim to meet the needs of our 18 million customers. The range currently comprises more than 110,000 products. From instruments and music equipment to accessories and services, we offer everything that musicians need. Our goal is to provide the best possible service for our customers. We are looking for a new colleague who shares this goal and wants to contribute to our success. If you have a passion for customer service and enjoy working in an international team, then you've come to the right place. What we offer • A dynamic and diverse work environment with over 1800 colleagues from more than 30 nations • The opportunity to work on a wide range of products and services in the music industry • A comprehensive training program for customer service representatives, including language courses and product knowledge training • Flexible working hours and a generous holiday package • A modern office with state-of-the-art technology and equipment • Regular team events and social activities to foster a sense of community among colleagues • The possibility to take on additional responsibilities and develop your skills further Requirements • Good communication skills in Dutch (spoken and written) and English (spoken) • Experience in customer service, preferably in the music industry or a related field • Ability to work independently and as part of a team • Flexibility and adaptability in a fast-paced environment • High level of motivation and enthusiasm for working with customers • Good organizational skills and attention to detail • Ability to learn quickly and take on new tasks What we are looking for We are looking for a motivated and customer-focused individual who is passionate about music and has experience in customer service. You should be able to work independently and as part of a team, have good communication skills in Dutch and English, and be flexible and adaptable. How to apply If you are interested in this exciting opportunity, please send your application (including CV and cover letter) to [insert contact information]. We look forward to hearing from you!