Reception Staff (m/w/d) Full-time 40 hours a week

Job description

At the forefront is the professional care of our hotel guests - from the warm welcome at check-in to the farewell. In addition, you will be responsible for:

Care of our guests including check-in and check-out
Verification and processing of bookings, overbookings, and options
Billing including management of cost transfers as well as cash register and settlement
Organizational and administrative tasks both in the front- and back-office area (e.g. management of non-arrivals, answering emails)
Cross-departmental insights into new areas of activity through collaboration with our multicultural team

Required skills

cash register guest care reception check-in check-out front-office hotel administrative tasks booking billing organizational tasks settlement multicultural team back-office options overbooking cost transfers

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