Email Marketing Assistant

Super Speciosa is a fast-growing e-commerce brand in the herbal supplement industry, serving thousands of customers every month. We are dedicated to delivering high-quality products, exceptional customer experience, and data-driven marketing. As we scale our D2C operations, we’re expanding our lifecycle marketing team to enhance our Klaviyo ecosystem and improve customer engagement, retention, and conversion.

We are seeking a detail-oriented and highly skilled Email Marketing Assistant with expert-level knowledge of Klaviyo, strong experience in e-commerce lifecycle marketing, and the ability to support creative direction for design and copy.

This role will assist in building high-performing flows, campaigns, and customer journeys for Super Speciosa. You must have a strong eye for visual design, understand conversion-driven copy, and be comfortable working within fast-paced e-commerce operations.

Experience working with Shopify, supplement/wellness brands, or other regulated industries is highly preferred.

This is a remote, full-time role with long-term growth potential.

Requirements

• Build, update, and optimize automated flows including:

• Welcome, Abandoned Cart, Checkout Abandonment
• Browse Abandonment, Post-Purchase
• Winback, Upsell/Cross-sell
• Sunset, Re-Engagement, Birthday flows

• Build precise segmentation for targeted campaigns
• Conduct list cleaning, suppression management, and deliverability optimization
• Monitor performance metrics: open rates, CTR, revenue attribution, deliverability

• Ensure mobile-first design, responsive layouts, and clean visual hierarchy
• Provide design direction to the graphic designer for campaigns or templates
• Edit and refine email copy for clarity, grammar, tone, and conversion logic
  (You do not need to be a designer or copywriter, but must have strong creative judgment.)

• Assist with Shopify-related email tasks, product updates, and tagging
• Coordinate email + SMS marketing strategy for cohesive messaging
• Support customer review automation (Yotpo, Judge.me, etc.) and loyalty/referral flows
• Assist with basic administrative tasks: documentation, scheduling, product updates
• Collaborate with social and paid ads teams to align messaging across channels

• Be available Monday through Friday, 9 AM to 6 PM EST.
• 2+ years of Klaviyo experience (flows, campaigns, segmentation, automations)
• Strong understanding of lifecycle marketing, retention strategies, and customer journeys
• Proficiency in email template builders (Klaviyo, Canva, Figma, or similar)
• Strong eye for design and layout; able to guide designers with clarity
• Ability to edit copy for tone, clarity, and conversion optimization
• Experience with Shopify and e-commerce best practices
• Strong analytical skills (reading dashboards, interpreting data, optimizing flows)
• Excellent organization and attention to detail
• Ability to manage deadlines and work within a fast-moving team

• Experience in supplement, wellness, or regulated D2C brands
• Experience with Yotpo integration, review automation, loyalty flows
• Understanding of SMS platforms (Klaviyo SMS, Postscript, Attentive, etc.)
• Familiarity with Mailchimp, Omnisend, or other ESP migrations
• Understanding of sales funnels, CLTV strategies, and revenue optimization
• Experience coordinating with marketing, design, and content teams

Benefits

• Flexible remote work schedule
• Yearly performance raises
• Opportunity to work with a rapidly growing D2C brand
• Career growth in lifecycle marketing and e-commerce strategy
• Collaborative, supportive team culture
• Involvement in high-impact retention and revenue-driving initiatives