Customer Service Executive

We are looking for a proactive, organized person with ease in using digital tools, interested in professional development within the customer service area. Position Objective: To provide attention and follow-up to clients, generate quotes and issue car insurance policies, manage renewals, as well as support data entry, updating, and administration within our CRM. Main Activities: Quote and issue car insurance policies. Data entry and updating in CRM. Making and following up on client calls. Attention and follow-up on requests. Updating and managing databases. Recording and controlling information. Support in the follow-up of administrative and operational processes. Basic identification and analysis of situations for timely channeling or follow-up. Requirements: Completed high school or vocational technical degree (intern or unfinished). Experience not indispensable, training is provided. Basic or intermediate handling of Excel, Word, and Office suite. Ease and skill in handling computers and systems. Experience or interest in managing databases and CRM. Ease of communication and cordial treatment with clients. Competencies We Seek: Proactivity and initiative. Capacity for analysis and situation resolution. Organization and attention to detail. Ease of learning new tools and processes. Good verbal and written communication. Responsibility and follow-up of activities. Customer service orientation. We Offer: Initial training and support. Professional development opportunity. Learning in the management of CRM, databases, and customer service processes. Salary and legal benefits. If you are an organized, dynamic person who likes to learn and has ease in working with digital tools and serving clients, we want to meet you. Job Exchange Mexico offers the position of Customer Service Executive for the Administration Office sector at AgentesOnline in Queretaro. Salary according to your experience and the average salary in the sector. Update your curriculum vitae now and apply for this job. Employment Type: Full Time.