SME Commercial Executive

Position Profile Summary

Responsible for the sale of commercial services to businesses. Activities include pricing, customer segmentation, presentations, account registration and activation, and account management. Primarily, field sales are made to local businesses; depending on the size, some operations may be conducted by phone.

What role will you play?

• Manages a customer portfolio for the company, generally with an annual net revenue value of $200,000 or more. Identifies revenue opportunities and potential clients within assigned territories through face-to-face meetings, phone communications, marketing programs, and other activities as needed. Conducts face-to-face meetings with potential clients to identify appropriate contacts, qualify and move prospects through the sales funnel. Ensures identification of suspects, planning, account qualification, and needs analysis at all levels of the prospect. Responds to customer requests for information and conducts online presentations. Identifies and closes add-on sales of products and/or services with existing customers to strengthen the relationship with them. Manages customer relationships and expectations throughout the sales cycle.
• Maintains records of existing and potential customers, in accordance with company policies, including call notes, scheduled customer interactions, contact information, and other relevant customer information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports.
• Develops knowledge of the current product/service portfolio, as well as changes and developments in the payments industry.

What are we looking for in this position?

Minimum Requirements

• Bachelor's degree
• Relevant degree or experience in: No specific degree specified
• Typically, a minimum of 2 years of relevant experience
• Experience related to banking, SMEs, field sales, and acquiring.

Preferred Qualifications

• Typically, a minimum of 2 years of relevant experience.
• Experience in B2B sales, cold call sales experience, demonstrated successful performance in previous sales roles.

What are our desired skills and capabilities?

• Skills/Knowledge: Develops professional expertise, applies company policies and procedures to solve a variety of problems.
• Job Complexity: Works on problems of moderate scope where the analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Establishes productive working relationships internally and externally.
• Supervision: Normally receives general instructions on routine work and detailed instructions on new projects or assignments.
• Industry Knowledge: Knowledge of the commercial payments industry.
• Decision Making: Advanced ability to solve problems effectively and act quickly.
• Communication: Effective listening and communication, able to build lasting relationships with customers.

We offer:

• Base salary: $15,000. MXN
• Guaranteed bonus for the first 3 months
• Unlimited commissions
• Benefits above the law
• Professional growth.