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Entry-Level Customer Advisor Banking with Home Office
Job description
Entry-Level Customer Advisor Banking with Home Office
Are you...
communicative, motivated, enthusiastic, and enjoy customer contact? Then join us, we will support and develop you.
Starting September 22, 2026, we are looking for exactly you, for a client in the banking sector at our service center in Fribourg - we look forward to your application.
We are...
Callpoint - a call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived.
Your Responsibilities
Receiving customer inquiries by phone
Identifying customers
Finding solutions
Lifting / extending deadlines
Competent and friendly advice to customers in written and telephone form (e.g., in e-banking)
Handling administrative tasks such as processing correspondence
Your Profile
You conduct telephone consultations in German and French or Italian
You speak and/or understand Swiss German
You enjoy contact with people and convince them with your empathetic and service-oriented nature
A flawless criminal record and debt enforcement register extract is required for employment
Good PC skills are a prerequisite
Experience in customer service and the banking sector are advantageous
You are looking for a hybrid work model in which you can work mostly from home
Your Benefits
Modern, pleasant, and collegial work atmosphere with a workplace directly next to Fribourg train station
First-class onboarding and continuous professional and personal development opportunities
Attractive employment conditions according to the collective labor agreement of the contact center industry
Workload of 80 - 100% possible
Home office possible after the onboarding and training phase (2 to 3 weeks)
Starting salary of CHF 4,519.-. The salary is paid 12 times per year.
An additional day of vacation each year up to the 5th year of service, possibility to purchase additional vacation (You can buy additional vacation)
Working hours from Monday to Friday between 07:30 and 21:00 (early or late shift), as well as two Saturdays per month from 09:00 to 13:00
Have we sparked your interest? Then we look forward to your application. You can apply online or via email.
Don't have a cover letter or resume handy? No problem, write us an email and let us know how we can contact you.
Miriam Thüler will gladly answer your questions, write email, jid54ac1c6aa jit0937aa jiy26aa
Are you...
communicative, motivated, enthusiastic, and enjoy customer contact? Then join us, we will support and develop you.
Starting September 22, 2026, we are looking for exactly you, for a client in the banking sector at our service center in Fribourg - we look forward to your application.
We are...
Callpoint - a call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived.
Your Responsibilities
Receiving customer inquiries by phone
Identifying customers
Finding solutions
Lifting / extending deadlines
Competent and friendly advice to customers in written and telephone form (e.g., in e-banking)
Handling administrative tasks such as processing correspondence
Your Profile
You conduct telephone consultations in German and French or Italian
You speak and/or understand Swiss German
You enjoy contact with people and convince them with your empathetic and service-oriented nature
A flawless criminal record and debt enforcement register extract is required for employment
Good PC skills are a prerequisite
Experience in customer service and the banking sector are advantageous
You are looking for a hybrid work model in which you can work mostly from home
Your Benefits
Modern, pleasant, and collegial work atmosphere with a workplace directly next to Fribourg train station
First-class onboarding and continuous professional and personal development opportunities
Attractive employment conditions according to the collective labor agreement of the contact center industry
Workload of 80 - 100% possible
Home office possible after the onboarding and training phase (2 to 3 weeks)
Starting salary of CHF 4,519.-. The salary is paid 12 times per year.
An additional day of vacation each year up to the 5th year of service, possibility to purchase additional vacation (You can buy additional vacation)
Working hours from Monday to Friday between 07:30 and 21:00 (early or late shift), as well as two Saturdays per month from 09:00 to 13:00
Have we sparked your interest? Then we look forward to your application. You can apply online or via email.
Don't have a cover letter or resume handy? No problem, write us an email and let us know how we can contact you.
Miriam Thüler will gladly answer your questions, write email, jid54ac1c6aa jit0937aa jiy26aa
Required skills
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Company information
- Company
- Callpoint AG
- Location
-
Schweiz, Kanton Freiburg, Saane, Freiburg
Switzerland - Posted
- 3 weeks ago
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