EG Lead / Senior / Project Manager

Job Description

Overview

As an Infrastructure Project Manager, you will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

The broad area of your job responsibilities should cover the following:

What will you do?

Project & Service Management

• Lead, deliver and maintain projects within time, scope, and cost

• Ensure project delivery quality

• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

• Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

• Manage project financials, ensuring project cost/ revenue forecast is done accurately

• Oversee the implementation of the project with regards to schedules, budget, manpower and quality

• Resolve project overrun issues

• Track project progress and report to Senior Management and Customer

• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.

• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

• Manage contracts and subcontractors

• Effectively engaged stakeholders in project decisions and execution

• Build long-term customer relationships by anticipating and exceeding customer’s expectation

• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

• Strong customer-service orientation

• Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

• Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

• Experience in managing government-approved vendors and contractors.

• Understanding of procurement processes and contract management within the public sector.

Team Management

• Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions, and delighting the customers

• Plan for optimal use of resources across teams comprising of Project and Technical competencies

• Manage performance review of team and maintain open communication with team for feedback on continuous improvement

• Ensure high individual and staff billability