EDV-Customer Support IT-Support & User Support

Support our customers in the IT area: IT-Support, troubleshooting & consulting. Apply now for EDV-Customer Support (m/f/d)! Tasks: Ensuring customer communication with users (phone, email, ticket) Contact person for IT-related questions, problems, and disturbances in the hardware and software area Entry of incident reports in the incident database Forwarding of incidents to internal IT support - 2nd Level Support Requirements: As a lateral entrant with high learning motivation, stable and reliable, with a strong sense of responsibility, and a willingness to learn and grow with the company. We offer: A dynamic and innovative work environment, with a strong focus on customer satisfaction, and a wide range of training and development opportunities. Join our team and contribute to the success of our company!