E-Commerce Tech & Operations Manager (m/w/x)- Hybrid - Vollzeit

We are looking for an experienced developer, who understands technical systems not just theoretically but actively improves them? You think in solutions, work structured and feel at home at the interface between E-Commerce, Tech, and Business?

Dann ist diese Rolle genau für dich.

At Elegance-Hair, we are looking for a pragmatic builder who keeps systems stable, improves processes, and actively drives automation and AI solutions forward.

You are the central technical point of contact in the company and work directly with the management team.

Aufgaben

Your role

You are responsible for the stable operation of our entire E-Commerce and system landscape and develop it actively further.

In essence, you combine:

• Tech Operations & Systembetrieb
• E-Commerce Weiterentwicklung
• AI & Automatisierung
• Prozessoptimierung über alle Abteilungen
• Steuerung externer Partner
• Technische Projektarbeit

You ensure that systems run, processes are efficient, and technology actively contributes to growth.

1. Shop & System Operations

• Betrieb und Weiterentwicklung unseres OXID eShops und angrenzender Systeme
• Monitoring, Fehleranalyse und schnelle Problemlösung
• Steuerung und Qualitätssicherung der Shop-Agentur (Briefings, QA, Abnahmen)
• Technische Weiterentwicklung gemeinsam mit externen Partnern

2. AI & Automatisierung

• Aufbau von Workflows mit n8n, AI-Tools und Integrationen
• Automatisierung von Prozessen über Teams hinweg (Marketing, Service, Lager)
• Einführung neuer Tools und Systeme zur Effizienzsteigerung

3. Interne Unterstützung & Projekte

• Technischer Ansprechpartner für alle Teams
• Unterstützung bei technischen Fragen und Tool-Nutzung
• Mitarbeit an strategischen Wachstums- und Skalierungsprojekten

Your working day

• 60–70 % planable topics (Ops, projects, automation)
• 30–40 % spontaneous topics (disturbances, priorities, support)

You work operationally and strategically – with real responsibility instead of just ticket processing.

Qualifikation

• Strong technical system understanding (E-Commerce environment)
• Experience with web technologies and digital processes
• Hands-on experience with the mentioned tech stack
• Understanding of automation and process thinking
• Proactive team spirit
• Structured, analytical, and pragmatic working style
• Solution-oriented instead of problem-focused
• Deutsch C2 & Englisch C1

You don't have to be a classical developer – what's important is that you understand systems and implement solutions.

We are looking for:

• Tech Operations Allrounder
• E-Commerce/Web Developer with business focus
• Fachinformatiker or comparable experience
• Cross-industry entrant with strong practice

Level: Intermediate to Senior

Benefits

Why us?

Great Place to Work® 2025/2026. Trust, transparency, and genuine team feeling – even in everyday life.

Flexible working. Hybrid solution with two days per week in home office.

Direct impact. Your decisions directly influence growth and performance of the company.

Tech Stack: OXID, PHP, JavaScript, HTML, CSS, MySQL, Docker, n8n, Airtable, AI Tools (e.g. Claude), Google Cloud, Windows Server

Further development. We invest consciously in your growth – if you have the mindset and initial experience in one of the relevant areas.

Strong foundation.

• Seven-figure turnover
• Profitable
• +50% growth per annum
• Internationalization in planning

Attractive benefits.

• 28 days' holiday
• 50% employee discount
• Team trips & events
• KI-supported processes

Our values:
Growth & Impact · Freedom & Ownership · Connection & Trust · Responsibility & Sustainability

Sounds like you?

Then we look forward to your application.

Become the technical key person behind our next growth step at Elegance-Hair.

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