E-Commerce Operations Manager (m/w/d)

You want to make a difference with your work – not just in theories or PowerPoints, but in the real world? You're looking for an environment where ambition counts, not hierarchy?

We are GORNATION – a sports brand from Münster, founded in 2015 with the mission to strengthen Calisthenics and promote fitness worldwide. Today, hundreds of thousands of athletes use our products in over 100 countries – from training equipment to streetwear. We develop alongside professionals, think functionally, and act with high expectations for ourselves.

We're looking for you: An E-Commerce Operations Manager who takes responsibility, thinks critically, and has the will to make things better.

You'll work in a motivated team, get space for self-responsibility, and have the chance to really make an impact. No corporate blabla. No 'We've always done it this way'. Just clear pragmatism, honest feedback, and lots of energy.

Sounds like you? Then we're looking forward to your application – and to getting to know you.

Aufgaben

• Shopify Operations & Sales Responsibility: You'll be responsible for the ongoing operation of our Shopify store: shop maintenance, product listings, shipping zones, shipping rates, customs calculation, checkout, payment methods, data protection, and technical cleanliness of the entire system.
• Conversion & Performance Optimization (CRO): You'll analyze our shop and relevant competitors, identify conversion barriers, design A/B tests, coordinate their implementation with developers, and evaluate results carefully. Page speed, UX, and funnel logic are key levers in your work.
• Sales-, Launch- & Product Line Management: You'll plan and manage product launches, sales promotions, and product line management – from preparation to execution to evaluation and continuous optimization. Cross-sells and product recommendations will be developed data-driven.
• Content- & Visual Excellence: You'll question visual worlds and content critically, brief the content production team, coordinate updates, and ensure that every visual and content detail meets the brand standard.
• Tracking & Technical Development: You'll work actively with tools like Google Tag Manager, analysis, and testing tools, and ensure that all relevant data is captured and usable.
• Quality Claim & Ownership: From pixel to product title – you'll ensure that our shop technically, visually, and content-wise continuously improves and contributes measurably to company growth.

Qualification

• Strong E-Commerce & Shopify Understanding: You have practical experience with Shopify or similar shop systems and understand the relationships between product pages, collections, checkout, payment methods, and shop logic. Minor adjustments with HTML/CSS are no problem for you or you'll quickly learn.
• Praxis im Online-Handel oder digitalen Projekten: Whether through professional experience, training, study, or personal projects – you've already worked with e-commerce, digital products, or websites and know how to structure a shop, develop it further, and optimize it.
• Structured & Self-Responsible Work Style: You work organized, prioritize carefully, and maintain overview even when dealing with parallel launches, tests, and deadlines. You take responsibility and drive topics forward independently.
• Analytical & Data-Driven Thinking: You can interpret sales figures, user behavior, conversion data, and test results and derive concrete optimizations from them. KPIs are a central steering instrument for you.
• Kommunikation & Zusammenarbeit: You work closely with marketing, content, design, and development teams and communicate clearly, solution-oriented, and connectively – even when multiple stakeholders are involved.
• High Quality- & Detail Expectations: You have a good eye for layout, text, and image language and ensure that the shop meets the brand standard in every detail – technically and visually.
• Safe Handling of Tools & Technology: You work comfortably with Excel/Google Sheets, have no fear of tracking setups, and are familiar with technical tools (e.g. Google Tag Manager, analysis, and testing tools) and quickly learn new systems.
• Good Language Skills: You speak and write very good German and English.
• Drive, Learning Readiness & Ownership Mindset: You want to grow – professionally and personally – and are looking for an environment where you really make a difference, take responsibility, and pragmatically implement things.

Benefits

• Top Working Equipment: You'll receive a MacBook for your work, which will help you be productive and efficient.
• Fitness Included: We train regularly together after work, either in our fitness room at the office building or at the fitness studio around the corner.
• Tax-Free Sachbezug: You'll receive a fitness studio membership in Hall of Sports Münster or a tank card as tax-free allowance.
• Team Events & Networking: Besides great team events, you'll also have the opportunity to get in touch with international Calisthenics athletes and learn from them.
• Experience the FIBO: With your 4-day ticket for the FIBO – the largest fitness fair in the world – you'll have access to the fitness world in Cologne.
• Comfort at Work: Every workstation is equipped with a height-adjustable desk, allowing you to switch between sitting and standing to stay productive and healthy.
• Coffee- & Water Flat: Enjoy high-quality coffee from our premium coffee machine and always fresh water from our water filter system.
• Exclusive Discounts: Take advantage of employee discounts on our equipment and clothing for your training.
• Personal Cooperation in the Office: We set a priority on real encounters in the office in Münster instead of endless online calls. Our goal: An office where you feel comfortable and want to come back

Do you want to work in a family-like environment on exciting projects? Then apply now as an E-Commerce Manager at GORNATION and let's take our equipment to the next level together! We're looking forward to your application!

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