E-Commerce Manager:in (m/f/d)

HYROX - The World Series of Fitness Racing is a global sport event series, founded in Germany in 2017 and uniting running and functional fitness training in a unique competition format. HYROX was founded in Germany in 2017 and is today a worldwide fitness movement with events on five continents, where tens of thousands of athletes participate each season.

Our community is growing rapidly, and so is the demand for our equipment and merchandise. Our online shop should be more than just a sales platform – it must be the central hub for our brand, products, and stories. As we scale globally, we need an E-Commerce Manager:in (m/f/d) who combines commercial acumen with a creative eye to drive revenue and elevate the digital customer experience.

As our E-Commerce Manager:in, you'll be responsible for the 'digital shelf'. You'll oversee the daily operations of our global platforms and ensure that every product launch is successful and every customer journey flows seamlessly. You'll bridge the gap between marketing, product, and supply chain and translate the hype of our events into high-performing digital campaigns. You won't just manage a website – you'll build the digital flagship of the HYROX brand.

YOUR RESPONSIBILITIES

Platform Operations & Management

• The Machine Room: You'll steer the daily operations of the global e-commerce platform and local sites. This includes product listings, pricing, actions, and inventory management in close cooperation with our external site provider.
• Launches & Drops: You'll manage 'High-Heat' product launches. You'll ensure that all product information, visuals, and prices are accurate and the system can handle traffic.
• User Experience: You'll contribute to long-term growth strategy by identifying opportunities for digital innovations (AI, chatbots, personalization) and UX improvements.

Commercial Strategy & Campaigns

• Campaign Execution: Planning and execution of e-commerce campaigns in close coordination with the marketing and product teams.
• Storytelling: You'll position the shop as a content hub. You'll translate brand communication (social media, events) into the shop experience to ensure consistent branding.
• CRM & Retention: Coordination of newsletters and CRM initiatives together with marketing to boost repeat purchases and customer loyalty.

Data & Analytics

• Data-Driven: Monitoring and analysis of critical KPIs (traffic, conversion rate, AOV, ROS).
• Reporting: Creation of regular sales and performance reports to support commercial planning and strategic decision-making.

Cross-Functional Alignment

• Supply Chain Sync: Close coordination with the supply chain team on inventory availability, delivery times, and restock planning to avoid out-of-stocks or overstocking.

Your Profile

• Experience: At least 3 years of relevant professional experience in e-commerce, preferably with sport-, fashion- or lifestyle-brands.
• Education: Bachelor's degree in business administration, marketing, e-commerce, IT, or related fields.
• Skill Set: Expertise in digital marketing (SEO, SEM, social) and solid knowledge of e-commerce platforms (e.g. Shopify, Magento) as well as analysis tools (GA4).
• Mindset: You work structured and hands-on. You are highly organized, detail-oriented, and have a strong sense of timing (essential for drops).
• Creative Commercial: You have a creative eye for how product, brand, and user experience must come together to generate sales.
• Language: English on C-level
• Passion: for fitness, sport, and lifestyle-brands is a significant advantage

WHAT WE EXPECT FROM YOU

• The opportunity to take responsibility in a rapidly growing, international company with a sports DNA.
• Flat hierarchies, short decision-making paths, and plenty of room for your ideas.
• A motivated, international team with genuine passion for sport and events.
• A healthy work-life balance thanks to flexible trust-based working hours
• A modern office in a top location – directly in Hamburg Altona with excellent connections
• 28 days of vacation to recharge and refuel
• Look forward to a Wellpass membership and discounted lunch directly at the house
• Your Deutsche Bahn ticket is taken care of by us – 100% covered, nationwide mobile
• Employee discount in our HYROX stores

ARE YOU IN?

Then we're looking forward to your application. Simply upload your CV without photo as .pdf and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will be considered for employment without regard to ethnicity, skin color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or other legally protected characteristics. We value diversity and strive to promote equal opportunities for all.

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