Dynamics 365 CE Support Functional Consultant

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations. Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing team. This role can be based in Australia or New Zealand (Sydney / Melbourne / Brisbane / Auckland / Christchurch). Position Overview The Dynamics 365 CE Support Functional Consultant will be responsible for providing exceptional support and guidance to customers who have implemented Dynamics 365 CE, ensuring their solutions are running smoothly and efficiently. Key Responsibilities: • Provide expert-level support to customers on all aspects of Dynamics 365 CE, including configuration, customization, and troubleshooting. • Collaborate with the implementation team to ensure seamless handovers from implementation to ongoing support. • Develop and maintain a deep understanding of Dynamics 365 CE capabilities, features, and best practices. • Stay up-to-date with the latest Microsoft releases, updates, and roadmap changes for Dynamics 365 CE. • Participate in knowledge sharing sessions and contribute to the development of internal documentation and training materials. • Work closely with other HSO teams, including sales, marketing, and delivery, to identify opportunities for growth and expansion. Requirements: • Bachelor's degree in Computer Science, Information Technology or related field. • At least 3 years of experience working as a Dynamics 365 CE Functional Consultant or similar role. • Strong understanding of Dynamics 365 CE capabilities, features, and best practices. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong analytical and problem-solving skills. Benefits: • Competitive salary package. • Ongoing training and development opportunities. • Collaborative and dynamic work environment. • Flexible working arrangements (remote work options). • Opportunities for career growth and advancement.