Duty Manager (M/F/NB)

Why you?

None of these missions will scare you:

Mission 1: Welcome and assist each guest with personalised attention, from check-in to check-out.

Mission 2: Supervise and coach the reception team to ensure smooth and impeccable service.

Mission 3: Manage the cash registers, verify accounts, and ensure proper handling of payments.

Mission 4: Handle guest requests and complaints professionally and responsively.

Mission 5: Actively promote the hotel’s services ️: shop, restaurant, events… it all passes through your hands.

Mission 6: Ensure communication between the team and management by reporting all essential information.

Mission 7: Be the 'yes' person, no challenge is too big or small.

Mission 8: Be the guarantor of a flawless customer experience ✨ at all times of the day.