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Duty Manager (M/F/NB)
Job description
Why you?
None of these missions will scare you:
Mission 1: Welcome and assist each guest with personalised attention, from check-in to check-out.
Mission 2: Supervise and coach the reception team to ensure smooth and impeccable service.
Mission 3: Manage the cash registers, verify accounts, and ensure proper handling of payments.
Mission 4: Handle guest requests and complaints professionally and responsively.
Mission 5: Actively promote the hotel’s services ️: shop, restaurant, events… it all passes through your hands.
Mission 6: Ensure communication between the team and management by reporting all essential information.
Mission 7: Be the 'yes' person, no challenge is too big or small.
Mission 8: Be the guarantor of a flawless customer experience ✨ at all times of the day.
Required skills
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Company information
- Company
- JO&JOE
- Location
-
New Zealand, North Island, Auckland
New Zealand - Posted
- 11 months ago
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