Air India SATS Airport Services Private Limited
10 months ago
DUTY MANAGER - CUSTOMER SERVICES
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Company information
- Company
- Air India SATS Airport Services Private Limited
- Location
- India, Kerala, Thiruvananthapuram India
- Posted
- 10 months ago
Job description
DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: Take charge of various work areas in passenger service operations Ensure close liaison with Airlines on all matters for smooth operations Attend to investigation and complaints raised by airlines or passengers Ensure client satisfaction Airline meetings to resolve issues or complaints Follow up with airlines and passengers on incidents to provide closure and service recovery Rev…
Required skills
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