Duty Manager | Beachside Resort, Whitianga

Duty Manager – Beachside Resort & Oceans Resort, Whitianga Join Our Team in the Coromandel Located in the heart of the stunning Coromandel Peninsula, Beachside Resort and Oceans Resort offer guests the chance to experience the relaxed coastal lifestyle that makes Whitianga one of New Zealand’s favourite holiday destinations. From pristine beaches to world-famous natural attractions, our focus is on creating memorable guest experiences—and we’re looking for a passionate Duty Manager to help us deliver exceptional service and exceed guest expectations. As Duty Manager, you will be responsible for leading the resort team, ensuring seamless operations, and providing an unforgettable experience for every guest. If you have a passion for delivering outstanding customer service, are a natural leader, and thrive in a fast-paced environment, we want to hear from you! Key responsibilities: • Lead and manage the resort team to ensure exceptional guest experiences • Develop and implement strategies to increase guest satisfaction and loyalty • Collaborate with other departments to drive business results and improve operational efficiency • Ensure compliance with company policies and procedures • Foster strong relationships with guests, colleagues, and local community members. What we offer: • Competitive salary and benefits package • Ongoing training and development opportunities • A dynamic and supportive work environment • The chance to be part of a growing and successful resort group • Flexible working arrangements and work-life balance.