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Mercier Consultancy MD

10 months ago

Dutch Speaking Customer Service For Booking.com - Remote In Greece

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Company information

Company
Mercier Consultancy MD
Location
België Belgium
Posted
10 months ago
View all jobs at Mercier Consultancy MD

Job description

Join the dynamic team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative for Booking.com! If you're passionate about travel, love helping others, and want the flexibility of working remotely from beautiful Greece, this is the perfect opportunity for you! What You'll Do: Engage with customers in Dutch, providing top-notch support for their travel inquiries, bookings, and experiences. Assist users with account management, booking modifications, and resolving any issues they may encounter. Provide exceptional customer service, ensuring a positive and memorable experience for every customer. Utilize various communication channels, including phone, email, and chat, to assist customers. Maintain a high level of product knowledge and stay updated on the latest travel trends and Booking.com policies. Collaborate with team members to share knowledge and contribute to a positive work environment. What We're Looking For: Fluency in Dutch (native or near-native) and proficiency in English. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Ability to work independently and manage time effectively in a remote setting. Previous customer service experience is a plus. A reliable internet connection and a suitable workspace. Benefits: Competitive salary, paid in Euros. Comprehensive training and ongoing support. Opportunity to work remotely from Greece. A dynamic and supportive team environment. Career growth opportunities within Mercier Consultancy MD. How to Apply: If you are ready to embark on an exciting journey with Booking.com and Mercier Consultancy MD, please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!

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