Dutch Speaking - Customer Care Agent iGaming in Malta - Relocation Included

Next Job Abroad is seeking a motivated and enthusiastic Dutch Speaking Customer Care Agent to join our thriving team in the iGaming sector in beautiful Malta! In this exciting role, you will have the opportunity to help Dutch-speaking customers with their inquiries and ensure they have a fantastic experience using our gaming platforms. With comprehensive relocation support provided, this is the perfect chance for a new adventure in an exhilarating environment. Your responsibilities will include… • Responding to customer inquiries and resolving any issues that may arise in a timely and professional manner; • Providing exceptional customer service to ensure customer satisfaction and loyalty; • Working closely with the customer service team to ensure seamless communication and collaboration; • Staying up-to-date with product knowledge and industry trends to provide informed and accurate support; • Meeting and exceeding customer service metrics and targets; • Participating in training and development programs to enhance skills and knowledge; • Maintaining confidentiality and adhering to company policies and procedures; • Any other duties as assigned by the supervisor or management. What we offer: • A competitive salary and benefits package; • Comprehensive relocation support to help you settle in Malta; • The opportunity to work with a dynamic and innovative company in the iGaming sector; • A supportive and collaborative team environment; • Ongoing training and development opportunities to enhance your skills and knowledge; • A chance to be part of a global company with a strong reputation and growth prospects. Requirements: • Fluency in Dutch and excellent communication skills; • 1-2 years of experience in a customer-facing role, preferably in the iGaming or gaming industry; • Strong problem-solving and analytical skills; • Ability to work in a fast-paced environment and prioritize tasks effectively; • Strong attention to detail and ability to maintain accuracy; • Ability to work independently and as part of a team; • Strong organizational and time management skills; • Ability to adapt to changing priorities and deadlines; • Strong technical skills, including proficiency in Microsoft Office and Google Suite. Certifications: • None required. Education: • Bachelor's degree in a relevant field (e.g., business, marketing, communications).