Dutch Speaking - Customer Care Agent iGaming in Greece - Relocation Included

Join Mercier Consultancy MD as a Dutch Speaking Customer Care Agent specializing in the iGaming sector! This exciting opportunity is perfect for individuals seeking to relocate to Greece while bringing their customer service skills to a vibrant industry. In this role, you will be the first point of contact for our Dutch-speaking clients, providing them with top-tier support and assistance in the fast-paced world of online gaming. Key Responsibilities Deliver exceptional customer service in Dutch via phone, email, and live chat. Address customer inquiries, resolve issues, and provide accurate information regarding games, promotions, and account management. Proactively identify and address customer needs, ensuring a positive customer experience. Adhere to company policies and procedures, including data protection and responsible gaming guidelines. Collaborate with other departments to ensure seamless customer support. Stay up-to-date with industry trends and developments to provide informed support. Requirements Native or near-native fluency in Dutch. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Previous experience in customer service or a related field is preferred. A passion for the iGaming industry is a plus. Benefits Relocation package to Greece. Competitive salary. Comprehensive training program. Opportunities for career growth and development. Health insurance and other benefits. A vibrant and supportive work environment. How to Apply If you are a Dutch-speaking individual with a passion for customer service and iGaming, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this opportunity to [email protected] We look forward to receiving your application!