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Patrique Mercier Recruitment JP

1 year ago

Dutch Customer Service Representative for Webshop from Greece - Relocation Paid

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Company information

Company
Patrique Mercier Recruitment JP
Location
België Belgium
Posted
1 year ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Join the enthusiastic team of Patrique Mercier Recruitment JP and give your career a boost while enjoying the beautiful lifestyle in Greece! We are looking for Dutch-speaking customer service representatives for a leading webshop. This unique opportunity offers not only an exciting job, but also a fully paid relocation, so you can experience the beautiful culture of Greece worry-free. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking customers, helping them with their questions and problems related to their online purchases. With a focus on customer satisfaction, you'll have the chance to develop your communication skills in a dynamic work environment. If you're passionate about customer service and ready for an adventure, we invite you to apply!

Responsibilities
  • Providing excellent customer service to Dutch-speaking customers via phone, email, and chat.
  • Answering customer questions related to products, orders, and returns.
  • Solving problems and complaints in a professional and efficient manner.
  • Contributing to the improvement of customer processes and sharing feedback with the team.
  • Documenting customer interactions accurately in the CRM system.
  • Participating in training sessions to stay up-to-date on product knowledge and customer service skills.
  • Actively participating in team meetings to discuss performance and customer satisfaction.

Requirements

  • Fluent in Dutch and English, both written and spoken.
  • Excellent communication and customer service skills.
  • Able to manage multiple tasks simultaneously in a fast-changing environment.
  • Strong problem-solving skills and a proactive attitude.
  • Experience in customer service is a plus, but not required.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, adaptability, and willingness to learn.

Benefits

  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)

Required skills

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