Patrique Mercier Recruitment JP
1 year ago
Dutch Customer Service Representative for Webshop from Greece - Relocation Paid
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Company information
- Company
- Patrique Mercier Recruitment JP
- Location
- België Belgium
- Posted
- 1 year ago
Job description
Join the enthusiastic team of Patrique Mercier Recruitment JP and give your career a boost while enjoying the beautiful lifestyle in Greece! We are looking for Dutch-speaking customer service representatives for a leading webshop. This unique opportunity offers not only an exciting job, but also a fully paid relocation, so you can experience the beautiful culture of Greece worry-free. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking customers, helping them with their questions and problems related to their online purchases. With a focus on customer satisfaction, you'll have the chance to develop your communication skills in a dynamic work environment. If you're passionate about customer service and ready for an adventure, we invite you to apply!
Responsibilities- Providing excellent customer service to Dutch-speaking customers via phone, email, and chat.
- Answering customer questions related to products, orders, and returns.
- Solving problems and complaints in a professional and efficient manner.
- Contributing to the improvement of customer processes and sharing feedback with the team.
- Documenting customer interactions accurately in the CRM system.
- Participating in training sessions to stay up-to-date on product knowledge and customer service skills.
- Actively participating in team meetings to discuss performance and customer satisfaction.
Requirements
- Fluent in Dutch and English, both written and spoken.
- Excellent communication and customer service skills.
- Able to manage multiple tasks simultaneously in a fast-changing environment.
- Strong problem-solving skills and a proactive attitude.
- Experience in customer service is a plus, but not required.
- Familiarity with CRM systems and customer support tools.
- A positive attitude, adaptability, and willingness to learn.
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
Required skills
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