DSE - Digital Systems Engineer for ERP / E-Commerce (M/F/D)

Hello, we are founderlab.

Are you keen on…

✅ clever ERP setups and automations that make e-commerce companies truly scalable?

✅ developing no/low-code automations and custom roadmaps that impress even experienced developers?

✅ projects with brands and shops that generate between €1–200 million in annual revenue – and have real growing pains?

✅ direct exchange with managing directors, whom you noticeably support by providing clear structure and responsibility?

✅ working with maximum personal responsibility – as long as time zone, communication, and results are in order?

Then you are in the right place with us.

We help ambitious e-commerce brands to implement Xentral ERP and processes in such a way that the company grows with it – not collapses.

To achieve this, we rethink processes, create clarity in the system, and jointly develop solutions that will still work in a year's time.

Sounds like your world?

Responsibilities

You will support our e-commerce clients individually, bring structure to their processes, and ensure that projects are not only started but also implemented cleanly. You will work directly with managing directors and internal teams – via 1:1 calls, project boards, Slack, or Loom.

🚀 Kickoff & Roadmap
You will analyze the status quo based on our inventory, define clear goals, and develop an individual roadmap with the client for the Xentral rollout – focusing on scalability, clarity, and automation.

⚙️ Build Sessions
In regular sessions, you will set up processes together with the client: from shop integrations and warehouse logic to workflow automation. You will clarify open questions, provide orientation, and keep the project actively in flow.

🔧 Technical Preparation & Implementation
Between calls, you will plan logic, build Xentral setups, further develop processes, and document everything in a structured manner. If something gets stuck, you will be there quickly – pragmatic, solution-oriented, direct.

💬 Support & Customer Communication
You will stay in touch via Slack between sessions, provide feedback, answer questions, share Looms or relevant guides – so that nothing gets left behind for the client.

📈 Team Sync & Customer Success
In our daily client success meetings, you will exchange ideas with the team: What's going well? Where does a project need support? You will receive feedback, impulses – and contribute your learnings so that we can become even better together.

Qualifications

🧠 Technical & Analytical Understanding
You think in systems, can quickly grasp complex processes, and ideally have initial experience with programming languages like Python or JavaScript – not for coding, but for technical thinking in automations and logic.

🧭 Customer Management & Accountability
You can lead clients – even if they generate significantly more revenue than you do. You listen carefully to what is important to them – and then hold them accountable in a smart, clear way so that their goals become reality.

🛠️ Tool Affinity & Quick Comprehension
You have already worked with many SaaS tools, love to delve into new systems, and can quickly find your way around – from Xentral to Make or Slack, N8N, or others.

🧩 Structured Problem Solver
You work in a solution-oriented, structured manner and find pragmatic ways – even when requirements seem complex or contradictory.

🤝 Strong Rapport Builder
You can communicate with managing directors on an equal footing, build trust, and at the same time provide clarity and structure – without bullshit, without detours.

💡 Strong Implementation Skills & Reliability
You do what you say. You proactively move forward, think along, meet deadlines – and find solutions when others get stuck.

🌟 If you fundamentally understand and can apply SQL & JavaScript, that's a big plus point

🎯 Results Focus & Ownership
You want our clients to see results – and are willing to take responsibility, go the extra mile, and sometimes speak uncomfortable truths.

💥 Coachable High Performer
You want to grow – professionally, personally, mentally. You are open to honest feedback, actively seek input, and understand that peak performance begins with inner growth.

🧘 Presence over Ego
You remain calm, clear, and constructive even in stressful situations – and make decisions based on clarity, not reaction.

Please do NOT apply if…

🚫 you have less than 12 months of relevant experience in ERP, process consulting, or technical customer support.

🚫 you are primarily looking for remote "freedom" but disappear when results pressure arises.

🚫 you are not willing to work 50–60 hours sometimes during intensive project phases – in exchange for fair compensation and real income potential.

🚫 you only want to "accompany" clients but don't want to truly develop your consulting and communication skills.

🚫 you are not coachable – meaning you don't want honest feedback and prefer to stay in the status quo rather than grow.

Benefits

Real digitalization, not playing around
You will work with Xentral, Make, ClickUp & Co. on scalable processes for high-growth e-commerce companies – directly at the value creation, not on the sidelines.

A Team of A-Players
You will be surrounded by people who think along, take responsibility, and are eager to grow together.

Clients with Drive
You will work directly with managing directors & decision-makers from companies with €1–200 million in revenue – honest, ambitious, on an equal footing.

Personal Development
1:1 coaching, thorough onboarding, and access to proven systems, frameworks, and training – so you can reach the next level both professionally and personally.

Regular Team Meetings & Offsites
Whether in Hamburg, Münster, or on a workation – we foster genuine team cohesion, even outside of daily work.

Work with Meaning & Ownership
You are needed, given responsibility, and involved in shaping things. No bullshit, but real impact – if you are ready to deliver it.

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