Sales Advisor/Sales Adviser (Galeria Północna)

WHAT WILL YOUR RESPONSIBILITIES BE

As a Sales Advisor/Sales Adviser, you will play a key role in ensuring customers have an exceptional shopping experience. You will support customers during their visit to the store and help them find suitable products, presenting our offer. Thanks to your work aligned with our values, you will contribute both to your own success and the company's.

Your tasks will include:

• Sharing knowledge about fashion and products and supporting customers in making the best decisions.
• Collaboration with the team to ensure exceptional customer service at every stage of the customer's visit to the store.
• Maintaining the proper state of products and order on the sales floor.
• Assistance during opening and closing of the store.
• BUILDING A POSITIVE BRAND IMAGE DURING INTERACTIONS WITH CUSTOMERS.
• Active promotion of our loyalty program – so that purchases are not only a pleasure but also a benefit for customers.

WHO WILL YOU WORK WITH

Our stores form the foundation of the company – it is here that customers directly experience our brand. As part of a dynamic store team, each position – from sales advisors/sales advisers to department managers and administrative controllers – contributes to creating an inspiring and friendly atmosphere. Working with other stores and regional teams, you will share your observations and achieve common successes. Together with your colleagues, you will play a key role in helping customers feel at ease and express their individuality through the latest trends and timeless fashion.

​WHO IS A SALES ADVISOR/SALES ADVISER

We are looking for people who...

• Lovely to help others, interested in fashion or retail – we'll teach you everything else!
• Experience in customer service, e.g., in the fashion or retail industry, will be appreciated but is not necessary.

And people who...​

• Want to develop themselves in dynamic and diverse teams where teamwork is the foundation.
• Are communicative, creative, interested in working with new technologies in stores, motivated to learn and develop.
• Are flexible and focused on action.
• Freely communicate in Polish, also in contacts with customers and colleagues.

WHO ARE WE​

​H&M Group is a global company that combines strong fashion brands. Our goal is to show that exceptional design, affordable prices, and sustainable solutions can go hand in hand. We want fashion to be accessible to as wide a group of people as possible, so our customers are at the center of every decision we make.

We support the development of thousands of passionate and talented colleagues who share common culture and values. Together, we want to use our strength, resources, and knowledge to shape a more inclusive and sustainable future for the fashion industry.

WHY CHOOSE TO WORK WITH US

We are proud to create an open and full-of-energy workplace. We offer our employees attractive benefits and wide development opportunities around the world.

• A 25% discount for you and one close person of your choice on purchases in all H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M's motivational program – HIP. Learn more about the program here.
• Pre-employment and development training programs.
• Occasional coupons and bonuses throughout the year.
• Bonuses for referring new employees.
• Access to the MyBenefit platform.
• A contribution to sports club membership.
• A contribution to life insurance and private medical care insurance.

JOIN US

​Our uniqueness stems from combining many factors – inclusive culture based on cooperation, strong values, and development opportunities. However, it is our employees who create the identity of H&M Group.

We offer a job in a part-time schedule. Apply by sending your CV as soon as possible.

Take another step in your career with us. Your journey starts here.​

* Online Test

To effectively manage a large number of applications for the sales advisor/sales adviser position, we use an online test as part of the recruitment process. This means that you will be asked to complete it during the application and evaluation stages. Your answers will be analyzed using a tool that uses criteria established earlier by H&M Group. After completing the test, you will have the opportunity to share your opinion about it. If you encounter any difficulties, contact [email protected] . To learn more about how we process your personal data, please review our Privacy Policy.

** We strive to make the recruitment process fair, just, and based on competencies. Therefore, we kindly request that you do not attach a motivational letter to your application.​