Sales Advisor/Sales Adviser (Galeria Młociny)

WHAT WILL YOUR RESPONSIBILITIES BE

As a Sales Advisor/Sales Adviser, you will play a key role in ensuring customers have an exceptional shopping experience. You will support customers during their visit to the store and help them find the right products, presenting our offer. Thanks to working in line with our values, you will contribute both to your own success and the company's.

Your tasks will include:

• Sharing knowledge about fashion trends and products and supporting customers in making the best decisions.
• Collaborating with the team to ensure exceptional customer service at every stage of the customer's visit to the store.
• Maintaining the proper state of products and order on the sales floor.
• Assisting during opening and closing of the store.
• BUILDING A POSITIVE BRAND IMAGE DURING INTERACTIONS WITH CUSTOMERS.
• Actively promoting our loyalty program – so that purchases are not only a pleasure but also a benefit for customers.

WHO WILL YOU WORK WITH

Our stores form the foundation of the company – it is here that customers directly experience our brand. As part of our dynamic store team, each role – from sales advisors/sales advisers to department managers and store managers, through decorators/decoratrices and administrative-accounting controllers/controllers – contributes to creating an inspiring and friendly atmosphere. You will collaborate with other stores and regional teams, sharing your observations and achieving common successes. Together with your colleagues, you will play a key role in helping customers feel at ease and express their individuality thanks to the latest trends and timeless fashion.

​WHO IS A SALES ADVISOR/SALES ADVISER

We are looking for people who...

• Lovely helping others, interested in fashion or retail – we'll teach you everything else!
• Experience in customer service, e.g., in the fashion, retail, or related industries, will be appreciated but is not necessary.

And people who…​

• Want to develop themselves in dynamic and diverse teams where teamwork is the foundation.
• Are communicative, creative, interested in working with new technologies in stores, motivated to learn and develop.
• Are flexible and action-oriented.
• Freely communicate in Polish, also in contacts with customers and colleagues.

WHO ARE WE​

Grupa H&M is a global company that combines strong fashion brands. Our goal is to show that exceptional design, affordable prices, and sustainable solutions can go hand in hand. We want fashion to be accessible to as wide a group of people as possible, so our customers are at the center of every decision we make.

We support the development of thousands of passionate and talented colleagues who share a common culture and values. Together, we aim to harness our strength, resources, and knowledge to shape a more inclusive and sustainable future for the fashion industry.

WHY CHOOSE TO WORK WITH US

We are proud to create an open and full-of-energy workplace. We offer our employees opportunities for development worldwide, as well as attractive benefits:

• 25% discount for you and one close person on purchases in all H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M – HIP motivational program. Learn more about the program here.
• Pre-employment and development training programs.
• Occasional coupons and bonuses throughout the year.
• Bonuses for referring new employees. 
• Access to the MyBenefit platform.
• A discount on private medical insurance.
• Life insurance at an attractive price.

Local markets offer various additional benefits and perks. However, please note that these may vary depending on employment type and country.

JOIN US

Our uniqueness stems from the combination of many factors – inclusive culture based on teamwork, strong values, and opportunities for development. However, it is our employees who create the identity of H&M Group.

We offer a part-time job. Apply by sending your CV as soon as possible.

Take another step in your career with us. Your journey begins here.​

* Online Test

To effectively manage a large number of applications for the sales advisor/sales adviser position, we use an online test as part of the recruitment process. This means that you will be asked to complete it during the application and evaluation stages. Your answers will be analyzed using a tool that uses criteria established earlier by H&M Group. After completing the test, you will have the opportunity to share your opinion about it. If you encounter any difficulties, contact [email protected] . To learn more about how we process your personal data, please review our Privacy Policy.

** We strive for a fair and transparent recruitment process based on competencies. Therefore, we kindly request that you do not attach a motivational letter to your application.​