District Manager - Greater Toronto Area

Job Title: GTA - District Manager
Reports to: Regional Director
Location: Retail Field

Who You Are:
As a District Manager at L’Occitane, you are a visionary leader who inspires and empowers Boutique Managers to deliver an unforgettable guest experience across your market. You thrive in a dynamic, multi-unit environment where you balance strategy with hands-on leadership. With an entrepreneurial mindset and passion for people, you cultivate high-performing teams, drive sales growth, and ensure operational excellence while bringing the essence of Provence to life.

The Fundamentals of What You’ll Do:

• Inspire Exceptional Guest Experiences: Lead by example to ensure every boutique provides a welcoming, sensorial environment that delights guests and builds loyalty.
• Drive Business Performance: Develop and execute district business plans that maximize sales, profitability, and key performance metrics. Use insights and data to identify opportunities and implement innovative solutions.
• Lead & Develop Talent: Recruit, coach, and mentor top talent. Build strong bench strength through succession planning, empowering teams to grow and succeed.
• Champion Collaboration: Serve as a bridge between boutiques and the Support Center, sharing insights, feedback, and best practices to accelerate results.
• Ensure Operational Excellence: Oversee visual merchandising, inventory management, compliance, and labor efficiency to protect profitability and uphold company standards.
• Lead with Integrity & Agility: Model L’Occitane’s values of authenticity, humility, and teamwork. Address challenges with a solution-oriented mindset and adapt effectively to change.

• 7+ years of progressive retail leadership experience, with 5+ years managing multiple locations or large sales volumes
• Proven record of developing high-performing teams and driving sales results
• Strong business acumen, communication, and organizational skills
• Tech-savvy with proficiency in retail POS systems and MS Office
• Bachelor’s degree or equivalent experience

• Ability to be on your feet for extended periods (up to 8+ hours per day)
• National travel up to 75% of the time
• Valid Driver’s License required

Key Measures of Success:
Sales performance, guest loyalty, employee engagement and retention, payroll management, and inventory control.

Who We Are:
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

Employment is subject to verification of references and background check investigation.

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