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HCLTech

8 months ago

Dispute Analyst Senior

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Company information

Company
HCLTech
Location
México Mexico
Posted
8 months ago
View all jobs at HCLTech

Job description

About the Company: Provide a brief introduction to the company, its mission, and culture. About the Role: A short paragraph summarizing the key role responsibilities. Responsibilities: Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc) Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued. Ensure accurate and appropriate responses to disputes during the lifecycle, including but not limited to: investigating and resolving disputes in a timely manner, communicating with customers and merchants regarding dispute status and resolution, and ensuring compliance with relevant regulations and industry standards.

Required skills

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