Dispatch Supervisor

Maintain workflow by motivating drivers and vehicle loading assistants to work efficiently and correctly

Check attendance of drivers and vehicle loading assistants; report absentees promptly to the Logistics Manager

Ensure all drivers, vehicle loading assistants, and yourself wear clean, undamaged protective clothing as per company policy

Assist the Logistics Manager in planning daily dispatch routes and loading activities

Source completed invoices from invoicing personnel

Ensure all routes are documented on the trip sheet allocated to each delivery route

Ensure all individual orders are marked off on the correct invoice copy during loading

Ensure that drivers and vehicle loading assistants follow your instructions and perform duties as per their job descriptions

Coordinate and control the loading of final orders

Check products for deviations from quality standards (e.g., labels, lot or batch numbers, and packaging) before loading

Ensure all products are correctly weighed before loading

Maintain good housekeeping practices in the dispatch area

Implement and maintain measures to reduce wastage and damage to stock during loading

Ensure that temperature controls in the dispatch area and for all products being loaded are adhered to

Train new personnel in proper loading procedures