Dispatch Manager

• Oversee daily dispatch operations, ensuring orders are correctly checked, packed, loaded and dispatched on schedule.
• Coordinate deliveries with drivers, production, sales and logistics teams.
• Manage and supervise dispatch staff, loaders and drivers, ensuring productivity, discipline and accountability.
• Monitor stock movements and investigate dispatch discrepancies, damages and breakages.
• Coordinate fleet operations, including vehicle servicing, maintenance, roadworthiness, licences, fuel usage and repairs.
• Monitor driver performance, vehicle usage, delivery schedules and operational costs.
• Ensure compliance with health and safety requirements, particularly the safe handling and transportation of glass.
• Maintain accurate dispatch records and prepare operational reports.
• Identify opportunities to improve dispatch efficiency and minimise delays, errors and breakages.

• 3–5 years' experience in dispatch, logistics or warehouse management.
• Previous experience supervising and managing operational teams.
• Experience coordinating deliveries, drivers and dispatch schedules.
• Exposure to fleet coordination and vehicle maintenance management.
• Strong stock control and administrative skills.
• Good computer literacy and reporting abilities.
• A valid driver's licence would be advantageous.
• Experience in manufacturing, glass or aluminium environments will be beneficial.

We are looking for someone who is:

• Assertive, disciplined and confident in managing people.
• Hands-on and comfortable working in a fast-paced operational environment.
• Well organised with strong planning and problem-solving abilities.
• Accountable, reliable and results-driven.