Dispatch Coordinator (Remote)

Role Summary: Join AMB Logistics as a Dispatch Coordinator, a pivotal role who will be the frontline representative in a dynamic company. This role is a highly organized and detail-oriented position responsible for scheduling and tracking of freight in Mexico, US, Canada (including cross-border routes). You will ensure operational excellence through precise shipment tracking, carrier management, and strict adherence to documentation protocols, acting as a crucial link between shippers, carriers, and internal stakeholders. Key responsibilities include: • Coordinating with shippers, carriers, and internal teams to ensure timely and accurate freight movement. • Scheduling and tracking of shipments, including monitoring for delays or issues. • Managing carrier performance, identifying areas for improvement, and implementing corrective actions as needed. • Maintaining accurate records and documentation, ensuring compliance with company policies and regulations. • Providing exceptional customer service to internal stakeholders, shippers, and carriers. • Collaborating with other departments to resolve issues and improve processes. Requirements: • High school diploma or equivalent required; degree in logistics, transportation, or related field preferred. • 2+ years of experience in a dispatch or coordination role, preferably in the logistics industry. • Strong analytical and problem-solving skills, with ability to work independently and make sound decisions. • Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders and external partners. • Proficiency in MS Office, particularly Excel, Word, and Outlook. • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines. • Strong attention to detail, with high level of accuracy and precision. Benefits: • Competitive salary and benefits package. • Opportunity to work remotely with a dynamic company. • Professional development opportunities to advance your career. • Collaborative and supportive team environment. • Recognition and rewards for outstanding performance.