DocuWare
1 month ago
Director Process Management (m/f/d)
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Company information
- Company
- DocuWare
- Location
- Germering / Germany Germany
- Posted
- 1 month ago
Job description
Why Us?
With us, you can expect internationally distributed teams, flat hierarchies, and an open corporate culture that invites you to shape things. Mobile working and flexible working hours are part of our everyday life. Would you like to become part of an innovative company whose solutions digitize everyday work in a wide variety of industries? Then become part of our team!
What Awaits You
As Director Process Management (m/f/d), you will take on the strategic leadership of process management in the IT-Infrastructure & Process Excellence division and will be responsible for the entire process lifecycle – from design to optimization. You will lead interdisciplinary teams, continuously improve processes, and ensure that our process landscape remains efficient, integrated, and future-proof.
Your tasks include:
- You will lead interdisciplinary teams (Business Process Consultants, Service-, Quality- and Knowledge Management), be responsible for budget and resources, and present management reports and recommendations at the C-level.
- You will design, document, and optimize business processes end-to-end, utilizing innovative technologies and automation solutions.
- You will foster close collaboration between process owners and system owners to ensure smooth digital transformation and long-term future viability.
- You will support the development of new processes, assist process owners through training and integration into internal software systems, and identify data-based optimization potentials.
- You will monitor process and quality management systems, ensure compliance (e.g., ISO 9001) and audit readiness.
- You will develop knowledge management and process digitization strategies, promote organization-wide learning and integration with IT and business systems.
What You Bring With You
- You have a completed degree (Bachelor/Master) in Business Administration, Industrial Engineering, IT, or a related field.
- You have many years of experience in process management, consulting, or transformation, and have demonstrated strong leadership skills.
- You master process design, implementation, lifecycle management, and common methods (e.g., BPMN, Lean, Six Sigma, ITIL, ISO 9001).
- You are a strong communicator, can convince stakeholders at all levels, and successfully build consensus.
- You approach tasks strategically, analytically, and solution-oriented, with a strong focus on efficiency and throughput – and you have project management experience in complex organizational structures.
- Adaptability, innovative spirit, and customer orientation characterize you, as does the motivation to drive a service-oriented and high-quality corporate culture.
- You communicate fluently in German and English and operate confidently at all levels.
What You Can Look Forward To
There are many good reasons for DocuWare – our corporate culture is just one of them.
As part of the DocuWare team, you will also benefit from these advantages:
- Globally Distributed, International Teams: You will find us in Germering, New York, Sofia, or many other locations.
- Flexible Work Location and Working Hours: You can work remotely or in our modern and well-equipped office – you can also manage your working hours flexibly.
- Individual Development: After an intensive onboarding period, you will receive regular customized further training (including conferences, internal team-building activities).
- Well-Deserved Relaxation: In addition to 35 vacation days per year, we offer a wide range of sports and massage facilities, a foosball table, and a relaxing lounge area.
- Healthy Nutrition: Together we enjoy Fairtrade coffee with organic milk or oat milk, snacks, and fresh fruit – all free of charge – as well as subsidized lunch from the Foodji refrigerator.
- Team Spirit: Regular events for employees – virtual or on-site – foster cohesion.
- Sustainability and Social Commitment: DocuWare stands for paperless work and supports charitable organizations and local sports clubs.
- Easy Accessibility by All Means: Come to the office with a leased e-bike (Jobrad), by S-Bahn, or via the A96/A99 motorways (you can charge your e-car for free on-site).
- You Save for the Future & We Support You: DocuWare subsidizes your company pension plan.
- A Stable Workplace: In our long-standing and continuously growing company, you will receive an unlimited permanent employment contract.
- We Always Use the Latest Technologies: Learn more on Stackshare.
- Unique Benefits: Choose one of three great options (Bonago, E-Gym, or subsidy for the Deutschlandticket) according to your needs.
- 30 Days Work from Abroad: Gain international experience and broaden your horizons.
- Family First: Priority registration at our selected daycare center in Germering (no guarantee).
- Buddy Program: You will receive a buddy who will help you get started and support you during your first weeks at DocuWare.
Contact Person
Anja Krieling
Recruiting Specialist & Employer Branding
Required skills
- english
- german
- it
- consulting
- compliance
- leadership
- project management
- efficiency
- communication skills
- analytical skills
- process optimization
- further training
- iso 9001
- sustainability
- quality management
- bpmn
- onboarding
- adaptability
- six sigma
- flexible working hours
- unlimited employment contract
- itil
- business administration
- process management
- process design
- digital transformation
- stakeholder management
- team spirit
- customer orientation
- industrial engineering
- strategic thinking
- transformation
- conferences
- lean
- service management
- massage
- process documentation
- daycare center
- solution-oriented
- it infrastructure
- process excellence
- vacation days
- e-bike leasing
- knowledge management
- audit readiness
- team-building
- international teams
- lifecycle management
- throughput
- flat hierarchies
- innovative technologies
- interdisciplinary teams
- sports facilities
- automation solutions
- latest technologies
- snacks
- fresh fruit
- company pension plan
- consensus building
- virtual events
- e-gym
- open corporate culture
- mobile working
- deutschlandticket
- buddy program
- subsidized lunch
- work from abroad
- social commitment
- process implementation
- end-to-end process design
- innovative spirit
- s-bahn
- foosball
- charitable organizations
- data-based optimization
- e-car charging
- process owners
- motorways
- local sports clubs
- system owners
- process lifecycle
- business process consultants
- c-level reporting
- knowledge management strategy
- process digitization strategy
- organization-wide learning
- complex organizational structures
- service-oriented culture
- high-quality culture
- lounge area
- fairtrade coffee
- organic milk
- oat milk
- on-site events
- paperless work
- stackshare
- bonago
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