Director of Technical Service Delivery & PMO

A leading fintech company in South Africa is seeking a General Manager: Technical Service Delivery to provide operational leadership for its Technology PMO. The role involves implementing delivery governance, managing complex technology transformations, and ensuring regulatory compliance. Ideal candidates will have significant leadership experience in technology delivery and must hold a relevant degree, with an MBA preferred. The position offers the opportunity to lead a high-performing team in a dynamic environment that values innovation, collaboration, and continuous learning. Key responsibilities include: • Developing and implementing effective service delivery strategies and processes; • Providing technical guidance and support to project managers and teams; • Collaborating with stakeholders to identify and prioritize technology initiatives; • Ensuring compliance with regulatory requirements and industry standards; • Building and maintaining strong relationships with key stakeholders, including customers, partners, and internal teams. The ideal candidate will be a strategic thinker with excellent communication and interpersonal skills, able to work effectively in a fast-paced environment.