Director: DevOps ServiceNow Product Owner

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Own the end-to-end strategy, governance, and value realization of the ServiceNow platform across the enterprise. This includes defining the platform vision and roadmap, establishing and maintaining strong relationships with stakeholders, and ensuring that the platform meets the needs of the business. Responsibilities: * Develop and maintain the ServiceNow platform vision and roadmap, aligning it with the overall IT strategy and business goals. * Lead and manage a team of ServiceNow product owners and technical specialists. * Oversee the implementation and maintenance of ServiceNow modules and applications, ensuring they meet the needs of the business. * Collaborate with stakeholders across the organization to gather requirements, prioritize features, and ensure user satisfaction. * Establish and maintain strong relationships with key stakeholders, including business users, IT teams, and vendors. * Develop and manage the ServiceNow budget, ensuring that resources are allocated effectively. * Monitor and report on the performance of the ServiceNow platform, identifying areas for improvement. * Ensure that the ServiceNow platform complies with all relevant security and compliance standards. * Drive the adoption of ServiceNow best practices and ensure that the platform is used effectively across the organization. * Stay up-to-date on the latest ServiceNow features and functionality, and identify opportunities to leverage them to improve the platform. * Lead and mentor ServiceNow product owners and technical specialists. * Provide thought leadership on ServiceNow strategy and best practices. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 10+ years of experience in IT, with at least 5 years of experience in ServiceNow platform management. * Proven experience in defining and executing ServiceNow roadmaps. * Strong understanding of ServiceNow platform architecture and functionality. * Excellent communication, interpersonal, and leadership skills. * Ability to build and maintain strong relationships with stakeholders at all levels of the organization. * Experience with Agile development methodologies. * Experience with ITIL processes. Benefits: * Medical, Dental and Vision Insurance. * Life Insurance. * Paid Time Off. * Paid Holidays. * Short-Term & Long-Term Disability. * 401K. * Training and Development. NTT DATA is an equal opportunity employer and is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.