Director Community & Developer Advocacy

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.  Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. We are hiring a Director of Community & Developer Advocacy to found and scale Tines’ community and technical content engine. You will create a thriving technical builder community and build a repeatable system that scales creation, curation, and distribution of high-quality templates and library content. This is a hands-on senior role at the intersection of community building, developer advocacy, and growth. What you’ll be doing • Own the community strategy, operating model, and platform decision, then launch and drive early momentum. • Build core community programs (e.g. office hours, AMAs, challenges, champions). • Own templates and the library end-to-end, including the template quality bar and review process. • Build the technical content pipeline: intake, prioritisation, creation, QA, publishing, curation, and maintenance. • Establish a bottom-up contributor motion (customers, champions, partners) to scale breadth and depth of our templates & library sustainably. • Partner with wider Growth and Product org on developing strong feedback loops and improving user activation. • Partner with Support to make the community genuinely useful from day one via clear escalation and coverage models. • Partner with Marketing on packaging and amplifying the value proposition for our customers. • Develop a comprehensive plan to measure, track, and report on key metrics (e.g., engagement, adoption, retention). You will be working closely with cross-functional teams including Growth, Product, Support, and Marketing to drive this initiative forward. What we're looking for: • 7+ years of experience in community building, developer advocacy, or a related field. • Proven track record of scaling communities, creating engaging content, and driving user adoption. • Strong understanding of the tech industry, including trends, challenges, and opportunities. • Excellent communication, collaboration, and project management skills. • Ability to work in a fast-paced environment with multiple priorities and deadlines. We offer: • Competitive salary and benefits package. • Opportunity to join a high-growth company with a strong mission and values. • Collaborative and dynamic work environment. • Professional development opportunities, including training, mentorship, and conference attendance.