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Director Client Service (Person)

Full Time Lead

Job description

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

 

At Brand Wavemaker, we foster our clients' growth by reshaping consumer decisions and experiences through media, content, and technology. Our name represents both our mission and our method: We are committed to bold brands and people who love challenges – to move forward together, further and faster.

 

What we offer you:

  • Work-Life-Balance: With our flexible working hours & Remote Work, you can shape your daily life to suit you. You can also compensate for overtime.
  • Vacation mode on: You receive 30 vacation days plus a flexible day – and December 24th and 31st are also days off.
  • Wellbeing first: Health benefits, an attractive pension plan, and Mental Health Awareness Days put your health at the center.
  • Practice makes perfect: Develop yourself with our diverse training opportunities and use our internal career programs for your development within the WPP network.
  • More than just a job: Unforgettable events, employee discounts, and other highlights such as the Job Ticket, Wellhub, or Job Bike await you.
  • Be yourself: Everyone is welcome here – diversity and equal opportunities are important to us.

 

What you will achieve:

As a Director (Person) Client Service for our long-standing client L'Oréal, we are looking for an experienced digital personality with strong retail/commerce know-how, strategic consulting skills, and a passion for close client work.

  • Strategic Client Consulting: You will be a strategic sparring partner for L’Oréal, developing digital strategies and solutions together with the client.
  • Digital Campaigning: You will be responsible for planning, managing, and implementing digital campaigns, ensuring high quality throughout the entire process.
  • Retail & Commerce: You will combine digital, media, and retail/commerce expertise to develop integrated solutions for the various brands.
  • Stakeholder Management: You will manage collaboration with numerous client contacts, conduct strategic meetings and workshops, and ensure successful cooperation.
  • Team & Enablement: You will lead a small team while simultaneously strengthening the client service team through your technical expertise and digital know-how.

 

What sets you apart:

  • Expertise in Media Consulting: You have at least 8 years of experience in media strategy within the agency world.
  • Digital Campaign Experience: Practical experience in planning and executing digital campaigns is a must-have.
  • Leadership: You have already gained leadership experience and want to take the next step towards Director without losing your technical focus.
  • Organizational Talent & Problem Solving: You are well-organized, build relationships for efficient communication channels, and proactively find solutions for complex issues.
  • Passion & Willingness to Learn: Above all, you are passionate about media, communication, and marketing. You are motivated to continuously develop, learn new things, and stay up-to-date. You value collaboration in a dynamic team that celebrates successes and overcomes challenges together.

Furthermore, you are: #communicative #resilient #team-oriented #self-confident

If you find this job exciting, we explicitly encourage you to apply, even if you don't possess every qualification listed above.

 

Working at WPP Media:

As WPP Media, we are shaping the future of media and consistently investing in our employees. Every colleague enjoys the benefits of the global WPP Media and WPP network to develop further and learn at the forefront of marketing and advertising. We live diversity and cohesion through numerous Employee Resource Groups and regular internal events – for exchange, inspiration, and celebrating our successes together.
 
WPP Media is an employer that promotes equal opportunities. We consider all applicants for all positions without discrimination. Our goal is a culture of respect and belonging, where everyone has the same opportunities to contribute and grow professionally.

Please read our Privacy Notice for Germany, Austria, and Switzerland for more information on how we process the data you provide. #LI-Promoted (ID: 12363) 

Please read our Privacy Notice for more information on how we process the information you provide. 

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Company information

Company
wppmedia
Location
Dusseldorf
Germany
Posted
3 weeks ago

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