B2B Marketing, Communication, and Customer Experience Director

The position develops and executes global marketing, communication, and customer experience strategies for the organization. Responsibilities include coordinating initiatives that align business objectives with marketing actions, ensuring coherent and effective internal and external communication. Work is focused on the continuous improvement of customer experience through structured programs aimed at increasing satisfaction and loyalty. The position involves close collaboration with sales and innovation departments to ensure all marketing activities support business growth and brand strengthening in the market. Meticulous planning and the ability to adapt strategies based on performance analysis and industry trends are required. The role is fundamental to connecting company operations with market expectations, using data and metrics to guide decision-making. This comprehensive approach ensures that all marketing efforts contribute significantly to the organization's long-term goals, maintaining a high level of quality and professionalism in all communications and campaigns. Project management and resource coordination are key aspects for success in this position, which demands a strategic vision and precise operational execution.
The position offers a competitive fixed salary and a variable component linked to objectives, with a potential bonus based on the achievement of key performance indicators. The contract is temporary for a period of six months, with rapid onboarding. The work is performed in person at the company's facilities. Additional social benefits are included according to company policy. The location requires availability to work in the eastern area of the Madrid region.