Cross Border Talents
10 months ago
German-speaking Customer Service in Greece
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Company information
- Company
- Cross Border Talents
- Location
- Österreich, Wien Austria
- Posted
- 10 months ago
Job description
Company Description
An international leading company in the field of Customer Experience, Technology and Business Services is looking for qualified German-speaking employees to continue their international career in Greece. The position offers a structured onboarding process, attractive development opportunities, and a comprehensive relocation package, including a prepaid flight ticket.
Job Description
As Customer Support Specialist, you will support German customers in handling inquiries and solving technical or product-related issues. You will represent a global brand, work in a professional environment, and receive a comprehensive, paid training before starting your job.
Your Tasks
- Handling customer inquiries by phone, email, or chat
- Analyzing and solving technical or process-related questions
- Documented all customer interactions according to company guidelines
- Collaboration with colleagues and supervisors in a multinational environment
- Ensuring a professional and customer-oriented service level
Your Profile
- Very good German language skills (at least C1)
- Good English language skills (B2) for internal communication
- Excellent communication and problem-solving skills
- Willingness to relocate to Greece
- EU citizenship or unrestricted work permit in the EU
- Service-oriented, structured, and responsible working style
We Offer
- Comprehensive relocation package including:
- Paid flight ticket
- Hotel accommodation for the first 2-3 weeks
- Airport pickup
- Support in finding an apartment
- Help with administrative formalities (registration, bank account etc.)
- Competitive salary and performance-based bonuses
- Private health insurance
- Paid onboarding and training
- Professional development and advancement opportunities (Quality Analyst, Team Leader, Trainer, Back Office)
- A modern, international work environment
Application Process
We recruit continuously and offer multiple start dates. Suitable candidates will be contacted promptly to discuss the further selection process.
Required skills
- customer service
- technology
- german
- customer experience
- team leader
- back office
- professional development
- relocation package
- greece
- trainer
- business services
- private health insurance
- hotel accommodation
- flight ticket
- airport pickup
- quality analyst
- apartment search
- administrative formalities
- onboarding and training
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