JK TECHNOLOGY PTE LTD
9 months ago
Desktop/IT Support Engineer
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Company information
- Company
- JK TECHNOLOGY PTE LTD
- Location
- Singapore Singapore
- Posted
- 9 months ago
Job description
Responsibilities:
Requirements:
Others:
- Maintenance of IT peripherals, including backup & recovery.
- Set-up, installation, re-installation, or migration of IT peripherals.
- Relocation of IT peripherals within premises.
- Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients/end-users' IT-related requests.
- Troubleshoot hardware & software issues.
- User profile administration.
- Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting. Place a service call and follow up until the problem has been resolved.
- Installation and configuration of software according to the customer's standard.
Requirements:
- Minimum ITE / Diploma in IT or equivalent.
- At least 2 years (s) of working experience in the IT field.
- User support experience is preferred.
- Basic networking support & support in the OS platform.
- Have Customer Service Skills/ Good Communication Skills/ Team Player,/ Take the Initiative.
- Able to work under pressure and in a fast-paced environment.
Others:
- 5-day work week / w CPF / w Leave Entitlement / w Performance Bonus.
- Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer.
Required skills
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