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Sharp Brains Solutions

2 months ago

Desktop Support Specialist

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Company information

Company
Sharp Brains Solutions
Location
Italia, Calabria Italy
Posted
2 months ago
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Job description

Role – Onsite Deskside Support (L1/L2) Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and ...

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