Desktop Support Officer - Auckland

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as one of the Best Places to Work Medium Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re looking for a passionate Desktop Support Officer to join our team in Auckland. As a key member of our IT team, you will be responsible for providing exceptional desktop support to our employees across various locations. This includes troubleshooting and resolving technical issues with computers, printers, and other peripherals, as well as performing routine maintenance tasks such as software updates and virus scans. Key responsibilities: • Provide high-quality desktop support to employees through phone, email, or in-person interactions. • Troubleshoot and resolve technical issues with computers, printers, and other peripherals. • Perform routine maintenance tasks such as software updates, virus scans, and disk cleanups. • Collaborate with the IT team to identify and implement process improvements. • Develop and maintain a strong understanding of our technology infrastructure and systems. • Stay up-to-date with industry trends and best practices in desktop support. What we offer: • Competitive salary and benefits package. • Ongoing training and professional development opportunities. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance. • Flexible working arrangements, including remote work options. • Access to cutting-edge technology and tools. Requirements: • 2+ years of experience in desktop support or a related field. • Strong technical skills with a focus on Windows operating systems, Microsoft Office applications, and common software packages. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong problem-solving and analytical skills. • High school diploma or equivalent required; degree in computer science, IT, or related field preferred. Certifications: • CompTIA A+ certification (or willingness to obtain). • Microsoft Certified Solutions Expert (MCSE) certification (or willingness to obtain).