Desktop Support Engineer / IT Support Engineer / HelpDesk Support Engineer / IT Technician / Systems Support Engineer / Workstation Support Engineer

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are currently looking for a Desktop Support Engineer / IT Support Engineer / HelpDesk Support Engineer / IT Technician / Systems Support Engineer / Workstation Support Engineer who will be responsible for providing technical support to our clients through various communication channels such as phone, email, chat and in-person meetings. The ideal candidate should have excellent problem-solving skills, strong analytical thinking, and the ability to work independently with minimal supervision. Key responsibilities include but are not limited to: Providing technical assistance and troubleshooting for hardware and software issues; Identifying and resolving technical problems through various means such as remote access, on-site visits or phone calls; Collaborating with other teams to resolve complex technical issues; Developing and maintaining knowledge of new technologies and trends in the industry; Participating in training sessions and workshops to enhance technical skills and stay updated with industry developments. In return for your hard work and dedication, we offer a competitive salary package, comprehensive benefits, opportunities for professional growth and development, and a dynamic work environment that values teamwork, innovation and continuous learning.