Deskside Technician I

• At least 2 years of experience in a technical ICT environment
• General End User technology knowledge
• End User Workspace platforms (discovery, asset management, client management)
• End User Microsoft platforms (Active Directory, Office, SCCM)
• ITSM Tool Set (Ticket Management Software) preferred
• A strong enthusiasm for artificial intelligence is very nice to have, with a desire to explore and utilize our internal SAI Library tool in excelling in your role.
• Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis Flexibility; Customer sensitivity: Technical writing skills
• Excellent English and Romanian language, Written and Spoken

• Face to Face IT support of users
• Hardware installation, movement and de-installation
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.)
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment
• Small project management related with new hardware or software installation
• Software, patches and updates installation using MS SCCM

Stefanini is a Brazilian company with over 30 years of experience in providing IT services globally, from externalizing IT infrastructure to developing software applications. The company is present directly in 41 countries, through its 77 offices worldwide, and has a portfolio of over 500 active clients. Stefanini's clients come from sectors such as financial services, production, telecommunications, chemical industry, services, technology, public sector, and benefit from a complete set of mature and professional services that cover the entire life cycle of an application.

With over three decades of IT expertise, through innovation in technology, digital strategies, and delivery models, we are a unique guide for defining and delivering both end-users and Stefanini's business value. We help our clients to transform their digital vision into a reality of success.

We have been present on the Romanian market for over 16 years and since then we have built a team of over 1,500 colleagues in our offices in Bucharest and Sibiu.

Stefanini's approach, “big enough to make a difference, but small enough to care,” makes us open, flexible, receptive, and agile, and these are the traits we look for in our people. We believe that happy employees are equal to happy clients, so we put a smile at the base of our culture, our daily challenges, and our interactions with colleagues and clients. Our hobbies and passions season our work environment and keep us positive and productive.

Stefanini has career opportunities at local and global levels for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a person oriented towards clients and have an attitude “make it happen,” come and have a coffee and discussion about your future career with us! We have the perfect spot for that.

Learn more about us on Stefanini's page and join us on Facebook.