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Grupo Data

1 year ago

ITSM Developer

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Company information

Company
Grupo Data
Location
Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
Posted
1 year ago
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Job description

Local: São Paulo (SP) model remote with possibility of occasional in-person days Job description: Customize workflows and forms in the ITSM tool, adapting them to the organization's business processes. Create and configure automation rules, notifications, SLAs, escalations, and service desk triggers. Develop scripts and technical components (e.g. JavaScript, HTML, CSS) for personalizing the interface and functionality of the platform. Perform integration of the ITSM tool with other systems...

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