Sales Assistant

The position focuses on representing the IQOS brand in a retail environment, ensuring high-quality customer service and maintaining brand standards in all interactions. Day-to-day activities include active selling, after-sales management, and point-of-sale operational handling, with the aim of driving commercial performance and customer satisfaction.
Operational responsibilities include collecting and recording data related to store sales and customer information, as well as applying the Visual Merchandising guidelines established by the company. Participation in Mystery Shopping evaluations and team dynamics is an integral part of the role to maintain and continuously improve service standards. This position offers the opportunity to develop in a dynamic retail environment, being part of a global corporate structure with a focus on product innovation. The role requires a high degree of autonomy along with a strong ability to work collaboratively within a team, contributing to the overall atmosphere and store objectives. The work schedule is 40 hours per week, organized in rotating shifts that include work during weekends and public holidays. The contract offered is permanent. Remuneration consists of a fixed base salary, supplemented by a variable linked to individual performance, and restaurant tickets are included as part of the compensation package. The company provides specific training for the position. The position is part of an international corporate group.