Dental Assistant / Receptionist| Lumino Broadway Dental | Casual

Your role: How you’ll make an impact

As a multi-trained Dental Assistant and Receptionist at Broadway Dental, you’ll play a vital role in delivering exceptional patient care—both in the treatment room and at the front desk. You'll support our clinicians during a wide range of procedures, help maintain clinical standards, and be the friendly, organised face patients see when they walk through our doors.

This is a varied and fast-paced role that offers the best of both worlds—clinical hands-on support and patient-facing administration.

Key responsibilities:

Dental Assisting duties:

• Assist clinicians during dental procedures, including X-rays, instrument preparation, and chairside support

• Maintain strict infection control protocols and sterilise instruments to the highest standards

• Prepare treatment rooms and ensure all materials and equipment are ready

• Provide oral health education and assist with post-treatment care advice

• Help manage stock levels and order supplies for seamless day-to-day operations

Reception duties:

• Greet patients with warmth and professionalism, helping them feel at ease

• Manage bookings, phone calls, emails, and day-to-day patient enquiries

• Review medical histories and update patient records accurately

• Process payments, claims, and support front-desk administration

• Maintain a tidy, welcoming reception area and contribute to a smooth patient journey